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Privacy Information of Bauer Venezia
Pursuant to Article 13 of Legislative Decree 196/2003 (Personal Data Protection Code) and Article 13 of the GDPR 679/2016 (EU General Data Protection Regulation) Hotel Bauer Venezia hereby informs you as follows:
Data Controller and contact data
The Data Controller of your personal data is Bauer spa con socio unico (hereinafter to be called “Bauer Venezia”), with its Registered Office in Milan at via Larga 19. You will be able to contact the Data Controller at any time by use of the following details:
e- mail: [email protected]
tel.+ 39 0415207022
The Purposes of the processing to be carried out on personal data
The data collected will be those necessary for the following:
Normally we do not collect special categories of data unless they are provided voluntarily by yourself or when we are required to do so to comply with the law or applicable provisions. We may use data provided by yourself relating to your state of health or religious beliefs to give you a better service and satisfy any specific needs or preferences that you may have (for example, providing special services for assistance and access for people with disabilities).
The above data may also, but only on your consent to the same, be processed for the following:
Personal information which we collect from third parties
We may also collect information on yourself from third parties, for example from the managers of hotel booking portals such as booking, trivago, expedia, etc., from airlines and companies issuing credit cards, our partners and other partners, and other third party sources which are legally authorised to share your data with us. We will use and share this information (we will be able to add such information to any information we may already possess relating to you held in our archives) solely for the purposes described in the information set out herein.
In the case of registration in the Reserved Area, the provision of personal data by the user will be necessary for the purposes of such registration and for the enjoyment of the related services, including the possibility of booking your stay. The failure to provide such data or their provision in incorrect or partial form may mean it is impossible to gain access to them and to use the online services.
Bauer Venezia will permit the user to gain access to the reserved area including by means of credentials provided by a social network (so-called social login). Access to the Reserved Area may thus be effected by means of the identity created on Facebook, Twitter and Google +. To such end Bauer Venezia hereby informs the data subject that some personal data will be acquired (Name, surname and e-mail) in compliance with the authorisation provided by the latter to the reference social network. Data subjects will thus be required to check their profile privacy settings chosen from, and provided for, by the reference social network and to read the related privacy policies with care. Such policies may authorise the social network to share their personal data with Bauer Venezia, thus authorising Bauer Venezia to collect the information included by them in their profile. In any case Bauer Venezia will not obtain knowledge of the registration used by the data subject concerned. We will conserve the identifying code associated with the user’s account held with the third party (social network) should it be used to log into our web site. The code will be stored throughout the time required to provide the service requested. If the user creates an account or uses the site’s services by connecting by means of the social log-in, we will be able to use the information contained in the originating account to complete your profile on our site. Data subjects may update or amend the information of the profile and the contact data through the social log-in at any time.
Your discretionary powers and obligations in relation to the communication of data
The communication and our processing of the above personal data for the purposes identified under A) B) and C) described above are contractual and legal obligations not requiring your consent. Should you wish not to communicate them it would then become impossible to initiate or continue the contractual relationship and the provision of our hospitality services.
The communication of the said personal data for the purposes described in D) is however discretionary and the processing will be carried out only if you have given your consent.
You will be able to choose not to consent to processing for such purposes and in any case continue using the web site and making bookings through the same.
Should you consent to the purposes described in D) for the sending of informative and promotional e-mails, you will in any case be reminded and given the opportunity, in every communication from us, to revoke your consent at any time.
Manner of use of personal data
Your personal data will be archived and used for the most part by means of electronic tools.
We undertake to protect the security of your personal data and the payment data while they are being sent. To such end we use the system managed by our international partners (such as Leading Hotel of the World and SABRE. SABRE in particular, as the manager of the payment data, guarantees the highest quality security measures which can be viewed in SABRE’s information.
We also use Secure Sockets Layer (SSL) software which encrypts the information you enter in relation to payment data. At the moment of the order confirmation we only see the last four numbers of your credit card. Obviously, during the processing of the order, we send the complete credit card number to the card issuing bank.
It is in any case important that you ensure suitable protection against non-authorised access to your booking and your computer, mobile or other device, always checking that you are not connected whenever you use a computer shared with other users.
Personal information which we share and other categories of recipients
In order to be able to offer you the level of hospitality you expect and the best level of services, we may share your personal information with the following categories of recipients:
Our commercial partners and service providers have undertaken under contract to protect your personal information and may not use or share it unless this is required by law.
Furthermore, Bauer Venezia may communicate your personal information to: (i) respond to government requests or requests from public authorities, (ii) protect the rights, privacy, security or property of Bauer Venezia, the visitors to its site, its guests, its employees or the public; (iii) permit us to activate available remedies or limit loss and damage we may be exposed to, and (iv) deal with an emergency.
How and for how long we will store your data
The data will be stored in paper and/or in electronic form and will be for the time strictly necessary to satisfy the related purposes in observance of your privacy and the current law in force.
We would remind you that, in the case of the purpose of marketing by means of automatic systems (e-mail or sms), you will be able to revoke your consent at any time by writing to the e-mail address [email protected] , by phoning the number +39 0415207022 or by means of the links highlighted in the individual communications.
In the event of the exercise of the right to be forgotten by means of an express request for the cancellation of your personal data processed by the Data Controller, we would remind you that such data will be stored, in protected form and with limited access, solely for purposes of checking and the suppression of offences or fraud for no longer than 12 months from the date of request and subsequently they will be cancelled in a secure manner or rendered irreversibly anonymous.
Third party Internet Services
Bauer Venezia may also collaborate with a limited number of Internet providers to offer internet access to our customers. Your use of the Internet services in our properties will be subject to the use conditions and the privacy laws applying to the third party internet provider as also to national laws. It is possible to view such conditions and laws by the use of the links on the service access page or by visiting the internet provider’s web site.
We would remind you that the data relating to online traffic at our hotel, excluding in any case the content of the communications, will be stored for the period laid down by anti-terrorism laws
Protection of personal information
Bauer Venezia will take the appropriate measures to: (i) protect personal information from unauthorised access, disclosure, alteration or destruction and (ii) ensure that the personal information is correct and updated. Bauer Hotel uses the services of an internal team of personal information security professionals who will have the responsibility to create, update and manage the security of the data concerned. The service providers with whom we share the personal information have undertaken to maintain the confidentiality of such information. So far as online transactions are concerned, we adopt reasonable technological measures to protect the personal information transmitted through our site. In any case, unfortunately no system of security or for the transmission of data over the Internet can be considered as completely secure. For your own security and privacy, we would remind you not to send us the numbers of your payment card or any other confidential personal information by e-mail.
We will not contact you by mobile phone, text message or e-mail to ask you for your confidential personal information or the data of your payment card. We will ask you for the data relating to your payment card over the phone only during the booking of a stay.
Amendment of, and access to, your personal information and your rights
You will have the right to request the processing Data Controller for access to your personal data and their rectification or cancellation, to limit their processing or to oppose their processing where this is not carried out pursuant to legal or contractual obligations still in force (Articles 15 et seq. of the GPDR) by a communication sent to the contact data set out below.
If the related conditions are satisfied data subjects will also have the right to make a complaint to the Regulatory Authority which acts as the supervisory authority according to the related procedures.
Such requests may be sent to [email protected] or to the postal address via Bertoloni 29, Rome. Please remember that if you make such a request we may not be able to guarantee you the same quality and variety of services which you are accustomed to.
Changes to this Information
It is possible that this information will be subject to occasional changes. When we make material changes to this information we will publish a link to the revised and correct information on our site’s homepage. You will also be able to check the date of the most recent update to this information through the link and date displayed at the beginning of the information. Any change to our information will have effect after the revised and correct information has been published on the site. The use of the site and of our products and services and/or your consent to the updated information following such changes will be deemed to constitute your acceptance of the revised and correct information then in force.